Nigerians are voicing their anger over a significant increase in mobile data prices imposed by several major telecommunications providers in the country. MTN, Nigeria’s largest operator, has tripled the cost of one of its most popular weekly packages, while Airtel has also raised its rates.
Although a price increase was anticipated following the telecom regulatory authority’s approval, it had previously stated that any hike would be limited to 50%. The telecom companies are seeking to enhance their revenue to offset rising operational costs.
The country is currently grappling with a prolonged cost-of-living crisis, with inflation rates reaching levels not seen in thirty years. Any price increase further complicates the financial struggles faced by many Nigerians.
In response to the backlash from customers, MTN stated on X that the price adjustment was essential for improving service to subscribers. The company expressed regret for any inconvenience caused, while Airtel has not yet issued a statement.
Subscribers became aware of the price changes only when attempting to purchase data in recent hours. The BBC has reached out to Airtel for further details regarding the adjustments.
Social media has been flooded with comments criticizing the price hikes, with many arguing that such increases could leave numerous individuals without access to essential services during a time of economic instability. A notable point of contention is the rise in MTN’s 15GB weekly bundle, which has surged from 2,000 naira ($1.33; £1.08) to 6,000 naira ($3.99). One user on X remarked, “What kind of outrageous increase is that?… Just ensuring the masses suffer more.” Another added, “Triple the amount? The end time is near.”
Additionally, subscribers have reported that MTN’s 1GB bundle has more than doubled in price, while Airtel has similarly tripled the cost of a comparable offer. Users of Globacom, the third-largest network, claim they have not experienced any price increases.
The Nigeria Communications Commission, which oversees the telecom sector, has yet to respond to these price hikes, which in some instances appear to surpass the recommended cap.
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Digital content creator Mubarak Uniquepikin expressed to the BBC that the increase in tariffs could significantly affect businesses reliant on online operations. He stated, “The economy is already in a dire state, and implementing this change now, when many individuals are unable to afford physical retail spaces and have transitioned to online platforms, is detrimental.” He added, “Numerous young people are already struggling to purchase data, and this will undoubtedly exacerbate their challenges.”
Nigeria is currently facing its most severe economic crisis in a generation. The inflation surge, driven by the conflict in Ukraine, worsened in 2023 when President Bola Tinubu’s administration eliminated the fuel subsidy. Additionally, the government adopted a policy of currency devaluation. While these actions were aimed at achieving long-term stability, they have resulted in significant hardship for many citizens.
