Last week, on March 20 and 21, 2025, stakeholders from various sectors in Lomé, Togo, were informed about the regional consumer protection directive adopted by UEMOA in June 2023. This directive is designed to create a unified legal framework aimed at enhancing consumer rights across the eight member nations of the Union.
The national meeting, hosted by the Ministry of Commerce in collaboration with the WAEMU Commission, addressed issues related to consumer information, product quality, and avenues for redress in cases of consumer losses. The overarching objective is to bolster consumer confidence in the common market in Togo.
Comlan Nomadoli Yakpey, Secretary General of the Ministry of Commerce, emphasized that the implementation of this community regulation should transcend theoretical discussions and serve as a tool for effective economic governance.
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Additionally, Tankari Ibrahim, a representative of the UEMOA Commission, announced that a capacity-building plan is in development, along with the establishment of a regional consultative committee focused on consumer rights.
This directive is expected to enhance the balance of power between consumers and businesses operating within the Community, particularly in light of the increasing intra-regional trade in Togo.
